The CX Survey is a tool that can immediately gauge the service a customer has just received

By creating simple surveys by matching the day’s appointment book, or integrating with the Point of Sale, customers are presented via a KIOSK at the reception desk a simple single question addressed to the customer by name.

• Project: Leadingdots managed, designed, tested, and deployed the new mobile application for CX Survey.
• Technical Scope: Designed for full cross-device responsiveness.
• Status: These survey results may be reported on and analyzed for weaknesses in your business and improvements can be made immediately. Don’t let poor customer service destroy your business. You can even use the results as an incentive plan for your staff.